The main objective of the course: formation and systematization of knowledge of problems of conflict management , development skills and abilities of the solution of specific objectives on management of the conflicts and stresses in organization.
Key problems of the course:
Conflictology bases: concept, functions and types of the conflicts
The reasons of the conflicts emergence in organization
Modern methods of overcoming of the conflicts in organization
Bases of stress management
Concept of a stress, the nature of emergence and the main forms of stresses of organization
Methods of the prevention and fight against stresses in organization.
Course requirements (minimal level of skills and knowledge acquired by the students prior to start of the course):
Knowledge of economics, management, personnel management, psychology, sociology.
4. List of main references:
Кибанов А.Я., Коновалова В.Г., Белова О.Л. Управление конфликтами и стрессами: Учебное пособие. - М.: Проспект, 2012. – 88 с.
Ачкасова В.А. Конфликтология: учеб. М.: ИВЭСЭП, Знание, 2005. – 80 с.
Каменюкин А.Г. Стресс-менеджмент. Изд-во Питер, 2012. – 208 с.